Many consumers recieve mail or phone calls saying that they've
won a fabulous trip to a tropical paradise, all expenses
paid! But is it really free? Although some legitimate travel
opportunities exist, you should always investigate the company
by contacting the Attorney General’s Office or the
Better Business Bureau to see if any complaints have been
filed against the company.
You Should Not Have to Pay for a Free Trip
If you have to pay any amount for a gift or prize, then by
definition, it is not free. You also should not have to
pay for taxes, shipping and handling, processing fees,
and you should not be asked to make a purchase or donation.
If charges appear, your immediate response should be: "If
it is free, why do I have to pay for it?"
Important Tips to Follow:
- Be suspicious of great deals and low prices. Remember
the old saying, "If it sounds too good to be true,
it probably is."
- Do not be pressured into making a quick decision. If
it is good deal today, it should be a good deal tomorrow.
- Ask questions. Find out what the price covers and what
it does not. Get specific names of hotels, airlines, and
restaurants, and call them yourself.
- Get the information in writing before you buy.
- Never give your credit card or bank account numbers over
the phone to someone you do not know.
Contact Us
Consumer Protection Division
501-682-2341
800-482-8982 (statewide)
501-682-8118 (fax)
consumer@ag.state.ar.us
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